How we collect, use, and protect your information.
Effective Date: August 11, 2026
Last Updated: August 18, 2026
West Philly Tool Library Inc. (“WPTL,” “we,” “us,” or “our”) is a 501(c)(3) nonprofit organization. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our website at westphillytools.org, visit our physical location, or interact with us via SMS text messaging or email.
When you browse or register for classes, we record a limited sequence of actions—such as viewing a class list or detail page, adding a class to a cart, beginning checkout, and completing a purchase—to understand where the registration process can be improved. These events may include randomly generated visitor, session, cart, checkout-attempt, class, bundle, and purchase identifiers; device category; the page path without its query string; the referring site’s hostname; campaign tags; ticket counts; prices; and standardized success or failure codes.
Class shopping analytics do not include names, email addresses, phone numbers, attendee or member identifiers, payment-provider customer or payment method IDs, promotional or credit codes, waiver text, full URLs, query strings, or raw error messages. WPTL stores a first-party copy and sends the same limited event categories to Google Analytics and Umami. We do not use session replay or record page contents, form entries, mouse movements, or keystrokes as part of this class funnel.
Paid outreach links may also provide bounded campaign, audience, placement, source, and click identifiers. We use these values to connect class-shopping activity with the outreach that brought a visitor to WPTL. We do not store the full landing-page query string. Search parameters are also excluded from Google Analytics and Umami page locations. Click identifiers are not shown in staff reports, rendered on a page, or included in application logs.
Optional tracking is off until you make a choice. If you allow class analytics, WPTL sends the limited class-funnel events described above to its first-party analytics endpoint, Google Analytics, and Umami. If you separately allow outreach measurement, WPTL may send eligible class-view, cart, checkout, payment-step, and completed-purchase milestones to an advertising measurement service and may read bounded browser identifiers for the checkout attribution record. We do not send names, email addresses, phone numbers, attendee details, or payment credentials through this class funnel.
You can accept, decline, or customize these optional categories through the tracking preferences control in the site footer. Declining or later revoking a category does not affect browsing, cart, or checkout. Revocation stops future optional collection and advertising measurement calls, but it cannot recall events already delivered with your prior consent.
We use personal information to:
By providing your phone number and opting in, you consent to receive text messages from West Philly Tool Library related to your account, including but not limited to:
Message frequency varies based on your activity. Message and data rates may apply. Your carrier’s standard messaging rates apply.
To opt out of SMS messages, reply STOP to any message. You will receive a one-time confirmation of your opt-out. Reply HELP for assistance or contact info@westphillytools.org.
Opting out of SMS will not affect your membership, borrowing privileges, or other services. We will continue to communicate with you via email for essential account notifications.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. Your consent to receive SMS messages is not a condition of membership or any purchase.
We do not sell, rent, or trade your personal information. We may share information with:
We use industry-standard measures to protect your personal information, including encrypted connections (TLS), secure payment processing through PCI-compliant providers, and access controls that limit data access to authorized staff and volunteers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information for as long as your membership is active and as needed to fulfill the purposes described in this policy. Transaction records (loans, payments, donations) are retained for a minimum of seven years for accounting and legal compliance. You may request deletion of your account by contacting us, subject to our legal retention obligations.
Raw class shopping funnel events stored by WPTL are deleted after 400 days. This limit does not delete authoritative class purchases, registrations, payments, refunds, attendance records, or accounting records. Access to the class conversion report is limited to authorized administrative staff.
WPTL membership and tool lending require members to be age 18 or older. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
For questions about this Privacy Policy or your personal information, contact us: